Shipping policy

Order Processing

All orders are processed and prepared for shipment within a few business days following your order confirmation. You will receive a notification once your package has been dispatched. Please note that processing times may be slightly extended during high-volume periods or seasonal holidays.

Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer several delivery options depending on your location and the desired speed of service.

  • Standard Shipping: Available for domestic and international orders.

  • Express Shipping: Available for customers requiring faster delivery.

  • Free Shipping: We may offer complimentary shipping on orders exceeding a specific threshold as indicated on our storefront.

International Shipping

We offer international delivery to several regions worldwide. Please be aware that your order may be subject to import duties and taxes (including VAT) once a shipment reaches your destination country. These charges are the responsibility of the customer and are not covered by our store.

Tracking Your Shipment

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. It may take a short period for the tracking information to become active in the carrier's system.

If you have not received your shipment within the expected timeframe mentioned in your confirmation email, please contact our support team with your name and order number.

Delivery Issues and Damages

In the event that your order arrives damaged, please email our support team as soon as possible. We kindly ask you to include photos of the item’s condition and the packaging to help us resolve the issue quickly.

For lost packages or delivery discrepancies, we will work closely with the courier to locate your order or provide a suitable resolution.